General & Buying

1. What sizes do shipping containers come in?

2. What is a High Cube (HC) container?

3. Do you sell to the general public or just businesses?

4. Can I come pick out my specific container at the depot?

5. Do you offer rent-to-own or financing?

6. How much does a shipping container weigh?

7. What are shipping containers made of?

Container Conditions & Grading

8. What does "One-Trip" mean?

9. What is a Cargo Worthy (CW) container?

10. What is a Wind & Water Tight (WWT) container?

11. What is an "As-Is" container?

12. Will my used container have rust and dents?

13. Can I pick the color of my container?

14. Are the floors inside the container safe?

Shipping & Delivery

15. How much is delivery?

16. How long does delivery take?

17. How is the container delivered?

18. Can you deliver to a dirt lot or field?

19. How much space do I need for delivery?

20. Does someone need to be home for delivery?

21. Will the driver place it exactly where I want?

22. Can you lift a container over my fence?

23. Can you deliver to a P.O. Box?

Site Preparation

24. Do I need a foundation for my container?

25. How level does the ground need to be?

26. What happens if the delivery truck gets stuck?

27. Do I need a permit for a shipping container?

28. Can the driver place the container on concrete blocks for me?

Payments, Returns & Taxes

29. What payment methods do you accept?

30. Is my credit card information secure?

31. Is the $450 shipping fee taxable?

32. Do you accept tax-exempt orders?

33. What is your return policy?

34. Who pays for return shipping?

35. How long do refunds take?